Further Resources

Talking with Techies

Talking with Non-Techies

David Lee King has collected some links on how to communicate with people who don’t know as much as you do about technology. Also, check out Bridging the Gap Between Techies and Non­Techies and Seven Tips for Talking with Nontechnical People. Of course, this sort of conversation occurs when you’re talking with patrons, trustees, directors, politicians and even IT folks themselves, but the same logic applies in every variant of this situation. Be patient, be understanding and listen carefully to their concerns.