In this section, we address the day-to-day management of library technology. In other words, once you have it, what do you do with it all? How do you keep it running? How do you facilitate communication between frontline staff and IT personnel? How do you hire the best available techies? What do you do with old computers? How do you document your IT environment and keep track of your hardware and software? Should you plan in advance for upgrades and replacements?
If you’re new to managing public computers, you may want to start by looking at A Cookbook for Small and Rural Libraries, especially Chapter Two. You’ll find solid information there about maintenance checklists, hard drive lock-down tools and related topics. If you’re interested in PC reservation software and print management software, check out Chapters 5 and 6 of Recipes for a 5-Star Library. You can find them both on our Cookbook home page.