digital inclusion

How Community Partnerships Transformed the Pottsboro Area Library

The Pottsboro Area Library reinvented itself through strategic partnerships with community experts.
Pottsboro, Texas
Dianne Connery

When Dianne Connery first started as president of the operating board, the Pottsboro Area Library was a sparsely visited institution on the verge of closure. The post office-turned-library had a reputation of not being kid-friendly and full of books that nobody wanted to read. Connery rolled up her sleeves and got to work to keep the library open and make it a community destination.

Meeting Community Needs with Technology

Ensuring participation in digital technology by providing assistive hardware and software, staying on top of technology trends, and communicating with patrons.
Cuyahoga County, OH
Rebecca ‘Becky’ Ranallo

One of the largest library systems in the country, Cuyahoga County Public Library serves more than 600,000 people; its service area includes both wealthy and struggling suburbs of Cleveland. Becky Ranallo is in charge of Internet Media Services, managing the library’s web presence, including the public website and the employee Intranet; media production projects; media capture; and the online catalog. Becky and her team also schedule and lead technology training for patrons and staff.